Slots / Sports
tkbaaji publishes these legal terms so you know exactly where you stand — what rights you hold, how your account data is handled, and which rules apply when you access the platform. Availability of our services depends on your local law and eligible regions.
Our legal terms govern every interaction you have with the platform — from creating an account through to completing a transaction via bKash, Rocket or Bank Transfer. These terms are not static; we update them when regulations or platform conditions change, and the version shown on this page is always the current one. When you access the site, you confirm that you have read the terms applicable to your region and that your use is consistent with the laws of the jurisdiction you are in. We do not make representations about legality in every country. If you are uncertain whether access is permitted where you are, you should check your local laws before proceeding. Transactions processed through bKash, Rocket or Bank Transfer are recorded against your account and subject to the transaction rules outlined in the relevant section of your account area. Any dispute about a transaction should first be raised through the support contact shown on this page, with your account reference and transaction details ready. We will acknowledge your query and route it to the correct team. Changes to these terms take effect immediately on publication unless a specific effective date is stated alongside the update.
Not everything on or around the platform falls under the same set of rules. Understanding what is inside and outside the scope of this policy helps you know where to direct questions and what protections apply to your account.
The policy applies fully to your registered account — login, session activity, wallet balance and any account-level actions you take after signing in. Steps shown in your account area reflect current policy requirements.
Deposits and withdrawals made through bKash, Rocket or Bank Transfer fall within this policy. Transaction records are visible in your signed-in account area and are subject to the rules set out in the payment section of these terms.
Game content supplied by studios in our lobby — including titles across slots, live tables and crash categories — is governed by the terms set out here, but individual game mechanics are the responsibility of each supplying studio.
External services linked from the platform, including payment processors and identity verification partners, operate under their own terms. Our policy does not extend to those services, and you should review their terms separately.
You have concrete options when it comes to how your information is handled. You can review the transaction and session records held against your account at any time by opening the account history section after signing in — no request is needed for that level of access. If any detail in your profile is incorrect, you can update most fields directly from the account settings page; where a change requires identity verification, the form shown there will walk you through the required steps. Questions about how specific data is used, or requests to understand what information we hold, can be directed to our support contact. We aim to respond with a clear answer rather than a holding reply. If a query relates to a transaction made through bKash, Rocket or Bank Transfer, include the transaction reference from your account history to help us locate the record without delay. Your rights under this policy operate alongside — and do not replace — any rights you hold under the laws of your own jurisdiction.
Open the account history section after signing in to see transaction and session records. No prior request is needed to view what is already associated with your account.
Most profile fields can be edited directly in account settings. Changes that require identity verification will prompt the relevant steps on-screen — follow those instructions to complete the update.
Direct policy queries to support with your account reference included. If the question relates to a bKash, Rocket or Bank Transfer transaction, add the transaction ID from your history to speed up the response.
If a standard reply does not resolve your concern, ask support to escalate. Describe the specific issue and the outcome you are looking for so the team can route it correctly.
Policy and account queries can be sent through the channels below. Use the route that fits your question — live chat for quick account questions, email for anything that needs a written record, and the on-page contact form when you have documents to attach.
Open the chat widget from any page while signed in. Use this route for account-access questions and quick policy clarifications where a written record is not essential.
Send your query to the support email address shown in the contact section of your account area. Include your account reference and, where relevant, a transaction ID from your bKash, Rocket or Bank Transfer history.
Use the contact form in the help centre when you need to attach a document — for example, a screenshot of a transaction record or an identity verification query. The form routes directly to the policy team.
We keep policy handling straightforward: data is collected only for account operation and transaction processing, cookies are limited to session and analytics functions, and account security relies on the login credentials you set. Review the sections below to understand each area.
We collect account registration details and transaction data associated with your bKash, Rocket or Bank Transfer activity. This data is used to operate your account and process payments. We do not sell your data to third parties unrelated to account operation.
Cookies keep your session active while you are signed in and help us understand which parts of the lobby you visit. You can manage cookie preferences through your browser settings. Disabling session cookies may affect how the account area loads.
Your account credentials — email address and password — are the primary security layer. If you believe your login details have been compromised, change your password immediately from account settings and contact support to flag the concern.
Transaction and account records are retained in line with our operational requirements and applicable regulations. To request information about how long specific data is held, or to ask about a policy change, contact support using the email route shown above.
The questions below cover the legal and policy topics we hear most from people accessing the platform from Bangladesh. If your question is not here, reach out through the contact routes in the support section above.
Access and eligibility depend on your local law and the eligible regions we support. If access is available in your region, this policy applies to your account in full. You should confirm that using the platform is consistent with the laws where you are before proceeding.
The version shown on this page is always the current one. We update the terms when platform conditions or regulatory requirements change, and the effective date of any update is noted alongside the change. Bookmark this page to check back when needed.
Open your account history after signing in to locate the transaction reference. Then contact support by email or live chat, including that reference in your message. For Bank Transfer queries, attach any confirmation slip you have via the contact form.
Yes. Send a written request to the support email address shown in your account area, including your registered email and account reference. We will respond with details of what we hold and how it is used, in line with our data handling policy.
Most profile fields can be edited directly in account settings while signed in. Fields that affect identity verification will prompt on-screen instructions — follow those steps to submit the required documents. Support can assist if you encounter an issue during that process.
Start with the live chat or email route in the support section above, providing your account reference and a clear description of the issue. If the initial response does not resolve your concern, ask for the matter to be escalated and the team will route it to the appropriate level.